Shipping & Returns
Shipping Policy
At Golden Petal, we strive to provide a seamless shipping experience for our customers. Our shipping methods are designed to ensure the safe and timely delivery of your floral arrangements. We take great care in packaging your orders to maintain the freshness and beauty of the flowers. The shipping costs are calculated at checkout, and we aim to offer transparent and competitive rates.
We understand the importance of clear communication, which is why we are committed to keeping you informed every step of the way. From order confirmation to dispatch and delivery, we want you to feel confident and reassured about the status of your purchase.
If you have any specific shipping requests or inquiries, feel free to reach out to our team. We're here to accommodate your needs and provide personalized assistance.
Return & Exchange Policy
At Golden Petal, customer satisfaction is our top priority. In the event that you are not completely satisfied with your floral purchase, we offer a straightforward return and exchange policy to ensure your confidence in shopping with us. If you have changed your mind about a product or have encountered any issues with your order, please notify us within [number] days of receiving the delivery.
We take pride in the quality of our floral arrangements, and we want you to experience the joy and beauty that our flowers bring. Our team will work diligently to address any concerns and provide suitable solutions, whether it involves a refund or an exchange for an alternative selection.
Your feedback is valuable to us, and we welcome the opportunity to enhance your experience with Golden Petal. Please don't hesitate to contact us for any further assistance or to share your thoughts with our dedicated team.